The services provided on this Web site (the "Service") are provided so Silicon Valley Bank cardholders can access account information online. Cardholders and any other persons accessing the Silicon Valley Bank Web site are subject to these terms and conditions for use of the site and the Service.
Access to the Service
To use the Service you will need an Internet-ready computer equipped with Microsoft® Internet Explorer (version 6.0 or
higher for both Windows® and Macintosh® operating systems), or Mozilla® Firefox® (version 3.0 or higher
for both Windows and Macintosh operating systems). Your browser must also support 128-bit encryption and be
JavaScript™ enabled. You will be able to access your account information on the
Silicon Valley Bank Web site only if you have signed up for the service. To ensure successful sign in with the
Service, all the information you provide to us must be accurate, complete, and current. By submitting the
Sign In information, you are authorizing us to verify any of the information you provide. Verification of
your identity may be achieved through the use of third-party services.
Account
Information
Silicon Valley Bank determines what information you will be able to access through the Service.
Unless you elect to receive your statement online, the account information on this
Service is not intended to replace the regular statement you receive by mail or other
means. In that case, you must refer to your full credit card statement for complete
account information, including important information about your rights and obligations.
Any discrepancies or disputes regarding the accuracy of your account summary or detail
must be addressed directly with Silicon Valley Bank Copies of previously delivered paper
statements must be requested from Silicon Valley Bank.
Payment
You are responsible
for ensuring timely payment of all bills and for the method used to
make your payments.
Security
Although
we use stringent security measures and take all reasonable steps to
protect
your account and other personal information, the Internet is a public
network, and we cannot guarantee that any information transmitted or
transactions conducted via the Internet are absolutely secure or that
a third party
will not be able to access or intercept such payment information.
We
do not tolerate fraud, and reserve the right to take all reasonable
measures to detect and prevent it. For security purposes, we may view,
monitor,
and record activity on this Web site without notice or permission from
you. Any information obtained by monitoring, viewing, or recording
may
be subject to review by law-enforcement organizations in connection
with investigation or prosecution of possible criminal activity on
the site.
We will also comply with all court orders involving requests for such
information. Actual or attempted fraud or other unauthorized use of
the Web site and/or Service may result in criminal and/or civil prosecution
and immediate termination of your right to use the Service.
Your Conduct
While
accessing the Silicon Valley Bank Web site or otherwise
using the Service, you agree not to:
- Tamper with, hack, modify or
otherwise
corrupt the security, content or functionality of the Service;
- Restrict
or inhibit any other User from using and enjoying the site or the Service;
- Post or transmit any information or software that contains a virus,
worm, Trojan horse, or other harmful or disruptive component;
- Engage
in any illegal activity using or in connection with the Service
or the site;
- Copy, remove or alter any content, intellectual property
or copyright,
trademark or other proprietary notice or legend displayed on the
site or printed pages from the site.
We reserve the right either to refuse
to post, or to remove any information or materials, in whole or in
part, that do not comply with these terms. We also reserve the right,
in our
sole discretion, to prohibit from using the site and/or Service any
user who violates these terms. Such prohibition may occur without notice
to
the user.
Linked Sites
This Web site may contain links to other Web sites
operated by third parties ("Linked Sites"). Accessing any Linked
Site is at your own risk. We are not a party to any agreements you enter
with Linked Sites, and are not responsible for the services offered by
such sites.
Liability Limitations
We will not be liable for any loss resulting
from a cause over which we do not have direct control, including but
not limited to failure of electronic or mechanical equipment or communication
lines, power outages, telephone or other interconnect problems, computer
viruses, "hacking," unauthorized access, theft, operator errors,
delays in the banking system, severe weather, earthquakes, natural disasters,
strikes or other labor problems, acts of terrorism, wars, or governmental
restrictions. In addition, we will not be responsible for any problems,
costs or consequences of:
- Our inability to confirm your identity
- Your inability to access the information on the site
- Inaccuracies
or errors in the information or material on the site
- Termination
or suspension
of your participation in the Service for security purposes
- Your
failure to provide us with correct, current and complete information
Disclaimers
THE SERVICE (AND ALL OTHER RELATED SERVICES) IS PROVIDED "AS IS" WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS, SERVICES, OR RESULTS; AND
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
We reserve the right to change and/or discontinue our currently provided services at any time, for any reason,
to the extent permitted by applicable law.
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